Pure Aushadhi ("we", "us") respects your privacy. This policy explains what information we collect when you use this website, book a consultation or buy from our pharmacy, and how we use and protect it, in line with India's Digital Personal Data Protection Act, 2023 and applicable laws.
Information we collect
- Contact details: name, phone/WhatsApp number, email, city and delivery address.
- Health information you choose to share: symptoms, condition, medical history, reports and photographs needed for consultation.
- Order and payment details: items purchased and payment status. Card or UPI details are handled by the payment provider and are not stored by us.
- Website usage data: pages visited, device and browser type, collected through cookies and analytics tools such as Google Analytics.
How we use your information
- To contact you about your enquiry and arrange consultations.
- To diagnose, prescribe, prepare and deliver your medicines and to provide follow-up care.
- To process orders, payments and deliveries.
- To send health tips or updates if you have subscribed. You can opt out at any time.
- To improve our website and services, and to meet legal obligations.
Consent and medical confidentiality
By submitting a form you consent to us contacting you by phone, WhatsApp, SMS or email about your enquiry. Your health information is treated as confidential and is accessible only to our doctors and authorised care staff.
Sharing
We do not sell your personal data. We share it only with service providers needed to serve you, such as courier partners, payment gateways, email/hosting providers and analytics tools, or when required by law.
Data security and retention
We use reasonable technical and organisational safeguards to protect your data. Medical records are retained for as long as required for your care and by applicable regulations. Other data is deleted when no longer needed.
Your rights
You may request access to, correction of, or deletion of your personal data, and withdraw consent for marketing, by contacting us using the details below.
Cookies
We use essential cookies to run the website (for example your cart and session) and analytics cookies to understand how the site is used. You can control cookies through your browser settings.
Changes
We may update this policy from time to time. The latest version will always be available on this page.
Contact
Pure Aushadhi, B.NO-158/159, Pure Aushadhi, Badrinath Road, Haridwar, Uttarakhand - 249137
Phone: +91 92202 64634 · Email: praushadhi@gmail.com